Senior Scrum Master - Microsoft Dynamics

Mclean, VA
Full Time
SLG
Experienced
Senior Scrum Master - Microsoft Dynamics
Location: Springfield, IL - Remote
Type of contract: W2
Duration: Long Term
 
As a Senior Scrum Manager for Microsoft Dynamics, you will have extensive experience managing project schedules, resources, risks, and reporting. You will provide overall guidance and serve as an escalation point for Dynamics development team members. Additionally, you will support customers and end-users in defining requirements based on the latest Dynamics 365 architecture to ensure the success of the project. You will develop implementation plans and roadmaps, setting the standard for future development and ensuring the architecture integrates smoothly with existing infrastructure.
 
Job Responsibilities:
  • Facilitate SAFe Scrum ceremonies and participate in Agile Release Train (ART) events, such as PI Planning, System Demos, and Inspect & Adapt.
  • Coach Scrum teams (8 to 13 members) on SAFe’s Lean-Agile principles and foster a continuous learning culture.
  • Remove impediments and collaborate with Technical Program Manager and Product Managers from the Client to resolve larger cross-team blockers.
  • Promote cross-team and ART collaboration to ensure alignment with Program Increment (PI) objectives.
  • Collaborate with Product Management teams to align team efforts with business objectives and product roadmaps.
  • Assist in backlog refinement and feature breakdown to align with PI goals.
  • Monitor progress using SAFe metrics and tools (Azure DevOps, Jira) for both team and program-level tracking.
  • Coordinate dependencies across teams and participate in Scrum of Scrums to ensure cross-team alignment.
  • Drive continuous improvement through Inspect & Adapt workshops and foster Lean thinking within teams.
  • Ensure compliance with SAFe and Lean-Agile practices in the Microsoft Dynamics 365 implementation.
  • Collaborate with Technical Program Managers, Product Management teams, and other Scrum Masters to optimize flow across the ART.
 
Required Skills:
  • Agile & SAFe Expertise: Strong understanding of Agile methodologies (Scrum, Kanban) and SAFe 6.0 framework, with the ability to facilitate Scrum events and larger SAFe ceremonies (e.g., PI Planning).
  • Microsoft Dynamics Knowledge: Experience in implementing, customizing, and integrating Microsoft Dynamics 365 (CRM and ERP solutions), with a good grasp of its architecture and deployment processes.
  • Team Facilitation & Leadership: Proven ability to lead Agile teams, foster collaboration, and empower team members to be self-organizing, while actively removing impediments.
  • Collaboration & Communication: Excellent communication and collaboration skills for working effectively with Technical Program Managers, Product Management, and other stakeholders to align on objectives.
  • Impediment Removal: Skilled in identifying blockers and resolving them quickly to keep the team focused and progressing toward sprint goals without disruptions.
 
Beneficial Skills (But Not Required):
  • Backlog Management: Experience working closely with Product Owners to refine and prioritize the product backlog, ensuring that items are aligned with business objectives and ready for development.
  • Technical Tools: Proficiency in using project management tools like Azure DevOps, Jira, and collaboration platforms such as Microsoft Teams and SharePoint for reporting, tracking, and dependency management.
  • Continuous Improvement: A commitment to continuous improvement, using retrospectives and Lean principles to drive better team performance and workflow optimization.
  • Metrics & Reporting: Ability to track and interpret key Agile metrics (velocity, burn-down charts, flow efficiency) to monitor progress and identify areas for improvement.
  • Stakeholder Management: Strong ability to manage relationships with stakeholders, ensuring expectations are aligned and progress updates are communicated transparently.
  • Adaptability & Flexibility: Ability to adapt to changing environments and priorities, helping the team adjust and stay on track in dynamic and evolving business conditions.
  • Certifications in relevant technologies or methodologies (e.g., Certified ScrumMaster (CSM) or SAFe Scrum Master (SSM) – by Scaled Agile or Microsoft Certified: Dynamics 365 Fundamentals)
  • Previous experience with Call Center Software projects, integrations, or initiatives is a plus!
  • Previous experience working on large-scale transformation projects.

SALARY AND BENEFITS
The leadership of our Company believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
The leadership of our Company is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients, to understanding their diverse circumstances, and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us.
 
HOW TO APPLY
All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process.
 
As an Equal Employment Opportunity (EEO) Employer, Cycurion, Inc. and our Subsidiaries prohibit discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one’s internal deeply-held sense of one’s gender which may be the same or different from one’s sex assigned at birth; one’s gender identity may be male, female, neither or both, e.g., non-binary), gender expression (the representation of gender as expressed through, for example, one’s name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not be distinctively male or female and may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*